privacy policy

Privacy Policy for Strength Within Ltd

Last updated: 20/11/25

Strength Within Ltd we are committed to protecting your privacy and ensuring that your personal data is handled safely, transparently, and in accordance with all applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains what personal data we collect, how we use it, your rights, and how to contact us.

1. Information We Collect

We may collect and process the following types of personal data:

1.1 Information You Provide Directly

  • Name
  • Email address
  • Phone number
  • Postal/billing address
  • Payment information (processed securely by third-party payment processors)
  • Any information you submit through forms, bookings, surveys, or email communication

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages viewed and time spent on the site
  • Cookies and usage data (see Cookies section below)

1.3 Special Category Data (If Applicable)

If your engagement with us involves fitness, health, wellbeing, or coaching services, we may collect optional health-related information only with your explicit consent.

2. How We Use Your Information

We may use your personal data to:

  • Provide and manage our services
  • Respond to enquiries and customer support requests
  • Process bookings, payments, and contract obligations
  • Improve our website, products, and services
  • Send updates, newsletters, or marketing communications (with your consent)
  • Maintain legal or regulatory compliance

We will never sell your personal data.

3. Legal Bases for Processing

We process personal data under the following lawful bases:

  • Contract – to provide the services you have requested
  • Consent – for marketing or optional health-related information
  • Legitimate interest – to improve services and operate our business
  • Legal obligation – to comply with accounting, tax, or regulatory requirements

4. How We Share Your Data

We may share your data with carefully selected third parties, including:

  • Service providers (e.g., payment processors, hosting providers, scheduling software)
  • Professional advisors (e.g., accountants, legal advisers)
  • Regulatory authorities, only when legally required

All third-party providers are vetted to ensure they comply with data protection laws.

5. Data Storage and Security

We take your privacy seriously and use technical and organisational measures to protect your data, including:

  • Encrypted connections (SSL)
  • Secure passwords and access controls
  • Data minimisation and regular reviews

Your information is stored within the UK or other regions with adequate legal protection.

6. Data Retention

We keep personal data only as long as necessary for:

  • Providing our services
  • Fulfilling legal obligations
  • Resolving disputes

After this, data will be securely deleted or anonymised.

7. Your Rights

You have the following rights under UK GDPR:

  • Right to access your data
  • Right to rectification of inaccurate information
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to certain processing
  • Right to withdraw consent at any time

To exercise these rights, contact us using the details below.

8. Cookies and Tracking Technologies

Our website may use cookies to:

  • Ensure the site functions correctly
  • Analyse user behaviour
  • Improve performance and user experience

You can manage or disable cookies through your browser settings.

9. Third-Party Links

Our website may contain links to external sites. We are not responsible for their content or privacy practices.

10. Children's Privacy

We do not knowingly collect personal data from children under 16 without parental consent.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:

Strength Within Ltd
Email: info@strengthwithinltd.co.uk
Address: Tower practice, 3 Mansfield Road, Parksone, Poole, Dorset. BH14 0DJ

Phone: 07758922510Enter your text here...